This Privacy Policy explains how Allegry Cleaning Services, LLC (“Allegry,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, request a quote, or use our cleaning services. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, such as when you request a quote, book a service, contact us, or sign up for updates. This may include:
- Your name, phone number, and email address
- Your service address and details about the space to be cleaned
- Scheduling preferences and any special instructions you share
- Payment information, which is processed securely by our third-party payment and booking providers
We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide quotes, schedule visits, and deliver our cleaning services
- Communicate with you about appointments, requests, and follow-ups
- Process payments and maintain records of services provided
- Improve our website, services, and customer experience
- Send updates, offers, or promotions if you have opted in (you can opt out at any time)
- Comply with legal obligations and protect our rights
How We Share Your Information
We do not sell your personal information. We may share it only in these limited circumstances:
- With trusted service providers who help us operate, such as booking, scheduling, and payment platforms, under agreements that protect your data
- With our cleaning team members as needed to perform your service
- When required by law, or to protect the safety, rights, or property of Allegry, our clients, or others
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may:
- Request access to, correction of, or deletion of the personal information we hold about you
- Opt out of marketing messages at any time by following the unsubscribe instructions or contacting us
- Ask questions about how your information is handled
To exercise any of these choices, contact us using the details below and we will respond promptly.
Children’s Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or your information, please reach out:
- Allegry Cleaning Services, LLC
- Phone: (781) 572-5156
- Email: info@allegrycleaning.com
- Medford, Massachusetts
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